Delete Your Account
What deletion removes
Deleting your account removes your account and all fitness data — workouts, training history, training plans (mesocycles), and body weight logs — permanently, from our systems. This cannot be undone.
If you subscribed on the web, deleting your account cancels that subscription immediately — your access ends now, and the rest of the current period isn't refunded. If you'd rather keep access until the period ends, cancel in Profile › Manage or cancel subscription first and delete later. If you subscribed through an app store, cancel it there — deleting your account doesn't cancel it.
How to request deletion
Email us to request deletion:
- Send to support@threebyeight.app
- Send it from the Google account email you sign in to ThreeByEight with — this is how we confirm the request is yours.
- Use the subject line “Delete my account”.
What happens next
We complete deletion within 30 days of your request and confirm by reply once it's done. See our Privacy Policy for the full retention and deletion policy.
Delete it yourself
You don't have to email us — you can delete your account directly, right now:
- In the app: Profile → Delete account.
- On the web: sign in at threebyeight.app/app, then open the account menu (top right) and choose Delete account.
Can't sign in? The email request above still works, and completes within 30 days.